What is 24-hour check-in?

Guests check in at any time and check out at the same time the next day, or after several 24-hour periods. BitLegacy supports it on the hotel’s own booking website and at the front desk.

How is late checkout charged?

Up to 2 hours late is free, 2 to 6 hours late is half price, and more than 6 hours counts as another 24-hour stay. This applies by default, and owners can adjust it in Settings.

Does 24-hour check-in cost extra?

No. It’s included free on all Hotel and Resort plans. The owner switches it on in Settings, and homestays and farmhouses can have it turned on on request.

Is this the same as hourly booking?

No. Hourly booking is a separate BitLegacy feature. A 24-hour stay is a full 24 hours from check-in.

Do OTAs like MakeMyTrip show 24-hour stays?

No. OTAs see these bookings as normal nights. Guests book true 24-hour stays on the hotel’s own website (Default and Luxury templates) or at the front desk.

24-hour check-in for station and airport hotels

BitLegacy lets a small hotel sell true 24-hour stays: the guest checks in at any time and checks out at the same time the next day.

A guest who gets off a 3 AM train or a late-night flight does not want to pay for a full night and then leave at 11 AM. With 24-hour stays switched on, your hotel can sell that guest a fair 24 hours from the moment they arrive, and your front desk does not have to argue about late checkout. BitLegacy handles the timing, the late checkout charge, the cleaning buffer and the times on the invoice for you.

How a 24-hour stay works

A 24-hour stay is counted from check-in, not from a fixed checkout time.

Check in any time. A guest who arrives at 4:30 AM checks out at 4:30 AM the next day.
Book one or more units. Each unit is 24 hours. A guest can book 1 unit, 2 units (48 hours) or more, up to the limit you set.
Two places to book. Guests book 24-hour stays on your hotel’s own booking website, and your staff can create them at the front desk.
Overdue alerts and an Extend button. If a guest has not checked out at their due time, BitLegacy shows an overdue alert. If they want to stay longer, staff press Extend instead of making a new booking.

24-hour stays are off by default. The owner switches them on in Settings. The feature is included free on all Hotel and Resort plans. Homestays and farmhouses can have it turned on on request.

Late checkout rules

Late checkout follows a set rule, so guests and staff know the charge in advance.

How late the guest checks out	What is charged
Up to 2 hours	Free
More than 2 hours, up to 6 hours	Half price
More than 6 hours	Another 24-hour unit

These charges apply by default, and owners can adjust it in Settings.

Example (illustrative times): a guest checks in at 2:00 AM, so checkout is due at 2:00 AM the next day. If they leave at 3:30 AM, there is no extra charge. If they leave at 6:00 AM, they pay half price. If they leave at 10:00 AM, it counts as another 24-hour unit.

Cleaning buffer and online stay limit

Rooms need time to be cleaned between guests, even when checkouts happen at odd hours.

Cleaning buffer. BitLegacy keeps a cleaning gap between one stay ending and the next one starting. It is 45 minutes by default. A room that frees up at 4:30 AM is not offered to the next guest before 5:15 AM.
Longest stay allowed online. You decide how many 24-hour units a guest can book on your website, anywhere from 1 to 30 units. Longer stays can still be handled at the front desk.

Invoice and WhatsApp times

With nightly stays, a date is usually enough. With 24-hour stays, the time matters. BitLegacy shows the exact check-in and checkout times on the invoice and in the WhatsApp messages sent to the guest, so the guest knows when they are due to leave and there is less confusion at the desk.

What OTAs see

OTAs such as MakeMyTrip see these bookings as normal nights. They do not show 24-hour stays to their guests. True 24-hour stays are booked on your hotel’s own website or at the front desk. Your OTA connections keep working as usual through the BitLegacy channel manager.

Which website templates support it

24-hour online booking works on the Default and Luxury website templates. If your hotel website uses another template and you want guests to book 24-hour stays online, switch to Default or Luxury. Front desk 24-hour bookings do not depend on the template.

24-hour stays are also different from hourly booking. Hourly booking is a separate BitLegacy feature for short stays. A 24-hour stay is a full 24 hours from check-in.

FAQ

What is 24-hour check-in?: Guests check in at any time and check out at the same time the next day, or after several 24-hour periods. BitLegacy supports it on the hotel’s own booking website and at the front desk.
How is late checkout charged?: Up to 2 hours late is free, 2 to 6 hours late is half price, and more than 6 hours counts as another 24-hour stay. This applies by default, and owners can adjust it in Settings.
Does 24-hour check-in cost extra?: No. It’s included free on all Hotel and Resort plans. The owner switches it on in Settings, and homestays and farmhouses can have it turned on on request.
Is this the same as hourly booking?: No. Hourly booking is a separate BitLegacy feature. A 24-hour stay is a full 24 hours from check-in.
Do OTAs like MakeMyTrip show 24-hour stays?: No. OTAs see these bookings as normal nights. Guests book true 24-hour stays on the hotel’s own website (Default and Luxury templates) or at the front desk.

Give late arrivals a fair stay

Switch on 24-hour stays in Settings and see how they fit your hotel. Compare plans on the pricing page.

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