Channel manager
Hotel Channel Manager India — OTA sync with honest Starter vs Pro packaging
BitLegacy Channel Manager syncs rates, availability, and reservations between your PMS and connected OTAs so walk-ins, website bookings, and OTA sales share one room truth. For small hotels in India: Channel Manager is not included in Starter from ₹299 — it is a ₹1,000/month + GST add-on on Starter/Growth, and included on Pro and Pro+ (Pro+ all properties up to 3). Start without CM if you are direct-only; add it when OTAs go live. Confirm live connectors for your property — we do not claim every OTA brand works without checking. BitLegacy Hotels is hotel management software (hotel PMS) by BitLegacy Solutions LLP (India) for independent hotels and hospitality businesses.
OTAs sell your rooms by the night. If you offer 24-hour check-in, take those stays at the desk or on your own website.
Plain-language guide · Min stay & closed dates · Free vs paid hotel PMS · PMS for 2 rooms · WhatsApp guest messaging · Multiproperty hub (free) · OTA commission vs direct · Full stack (PMS + BE + CM) · PMS + channel manager · From ₹299 · See pricing · Start 60-day free trial · BitLegacy hotel PMS pricing · hotel PMS platform · PMS with Channel Manager pricing · hotel booking engine · PMS + BE + CM stack
Starter cost calculator
Pick rooms (2–8). Add Channel Manager only if you need OTA sync.
Published INR catalog — Channel Manager is never included in the Starter base price. GST may apply as shown on pricing.
Starter vs Pro packaging (invent-nothing)
| Plan | Channel Manager |
|---|---|
| Starter / Growth | ₹1,000/month + GST add-on — not in ₹299 |
| Pro / Pro+ | Included (Pro+ all properties up to 3) |
| Farmhouse / Villa | Included on that SKU |
- Start without CM — walk-in / direct-only desks can run Starter desk + website first.
- Add CM when OTAs go live — or move to Pro/Pro+ where Channel Manager is included.
- Bundle math: see Hotel PMS with Channel Manager (≈ ₹1,299/month + GST at 2 rooms with add-on).
Confirm live OTAs for your property during setup. See Pricing and Hotel PMS from ₹299. We do not claim “#1 cheapest” or MeitY-live CM.
How connectivity works
BitLegacy connects your property through Channel Manager connectivity to major OTAs such as MakeMyTrip, Booking.com, Agoda, Expedia, and Airbnb (confirm which channels are live for your listing). BitLegacy does not claim proprietary native connectors for every OTA brand.
Why it matters
Reach without chaos.
OTAs bring discovery. Without sync, they also bring oversells. A channel manager is the bridge that lets you keep both reach and control.
One inventory truth
Walk-ins, website bookings, and OTA sales reduce the same room pool — so you stop selling the same night twice.
Rates push out once
Change a public rate in your PMS; connected OTAs follow within the sync window instead of five manual logins.
OTA bookings on the desk
Reservations, changes, and cancellations from channels land where your team already works — not in a separate inbox.
Safer direct growth
Keep MakeMyTrip and Booking.com for discovery while you grow commission-free bookings on your own site.
Common questions
What is a hotel channel manager?
Software that syncs room availability and rates with online travel agencies and pulls bookings back into your hotel system so calendars stay honest.
Is Channel Manager included in ₹299?
No. BitLegacy Starter from ₹299/month does not include Channel Manager. On Starter and Growth, Channel Manager is a ₹1,000/month + GST add-on (example: 2-room Starter + CM ≈ ₹1,299/month + GST). Channel Manager is included on Pro and Pro+ (Pro+ for all properties up to 3). Confirm live packaging on /pricing. Product details: /channel-manager.
Does BitLegacy include a Channel Manager?
Yes. BitLegacy Channel Manager (OTA sync) is included on Pro and Pro+ hotel plans — Pro covers your property; Pro+ includes Channel Manager for every property on the plan (up to 3). On Starter and Growth it is a ₹1,000/month + GST add-on. Farmhouse / Villa also includes Channel Manager.
Which BitLegacy plans include Channel Manager?
Pro (₹2,499/mo) and Pro+ (₹4,999/mo) include Channel Manager. Pro+ covers every property on the plan (up to 3). Farmhouse / Villa also includes Channel Manager. On Starter and Growth, Channel Manager is a ₹1,000/month + GST add-on.
Is Channel Manager included on Pro and Pro+?
Yes. Channel Manager included on Pro (₹2,499/mo) and Pro+ (₹4,999/mo; all properties, up to 3). No separate ₹1,000/month + GST add-on on those plans.
How much does Channel Manager cost on Starter or Growth?
₹1,000/month + GST. Example: 2-room Starter ₹299 + CM ₹1,000 ≈ ₹1,299/month + GST. Or choose Pro / Pro+ where Channel Manager is included.
When should a small hotel add Channel Manager vs start without?
Start without CM if you mostly take walk-ins and direct website bookings. Add CM when MakeMyTrip, Booking.com, or other OTAs go live — or choose Pro/Pro+ where CM is included. Confirm live connectors for your property; we do not claim every OTA brand works without checking.
Can I set min stay and closed dates with Channel Manager?
Set min stay, CTA/CTD, and closed dates in Restriction Management (free Marketplace unlock), then keep OTAs aligned with Channel Manager when connected. See /hotel-restriction-management-software.
Which OTAs can it connect with?
Major OTAs such as MakeMyTrip, Booking.com, Agoda, Expedia, and Airbnb — confirm live channels for your property. Availability depends on Channel Manager connectivity, not a claim of unlimited native OTA SDKs.
Does it sync rates?
Yes — public rates push to connected channels within the sync window.
Does it sync inventory/availability?
Yes — one inventory truth across desk, website, and connected OTAs.
Does it sync reservations?
Yes — OTA reservations, changes, and cancellations land in the PMS workflow.
Is it the same as the booking engine?
No — booking engine = your website; channel manager = OTAs. Most independents need both plus a PMS.
Who makes BitLegacy Channel Manager?
BitLegacy Solutions LLP builds BitLegacy (BitLegacy Hotels) — hotel management software for independent hotels and hospitality businesses in India. Channel Manager is part of that hotel PMS stack.
Deeper reads: OTA vs direct math · Min stay & closed dates · hotel booking engine · hotel PMS platform
Ready to sync OTAs with the desk?
Compare published plans, start from ₹299 without CM if you are direct-only, or add Channel Manager when OTAs go live. 60-day trial on eligible plans.