FAQ · BitLegacy Hotels

BitLegacy FAQ — how hotel PMS pricing, OTAs, and messaging work

BitLegacy is hotel PMS for independent Indian hotels and lodging businesses; Starter starts at ₹299/month for 2 rooms with a guest website on paid lodging plans. Eligible plans include a 60-day free trial and no setup fee. Answers below use published packaging — verify live on /pricing.

Product · From ₹299 · Free vs paid · About

Pricing & plans

What does Starter from ₹299/month include?

BitLegacy Starter from ₹299/month (2 rooms) includes cloud front desk / PMS, GST-ready folio, guest website and commission-free booking tools, plus Custom Domain and Website SEO on paid Hotel, Homestay, and Resort plans. Channel Manager is not included on Starter. Starter scales by room count through 8 rooms (up to ₹899 at 8). Verify live prices on Pricing.

Hotel PMS from ₹299 · Pricing

Is Channel Manager included on Starter?

No. Channel Manager is ₹1,000/month on Starter and Growth. It is included on Pro (₹2,499/mo) and Pro+ (Pro+ for all properties up to 3), and on the Farmhouse / Villa plan.

Channel manager · PMS with Channel Manager

How long is the free trial?

60-day (2-month) free trial on eligible property plans. No setup fee on published plans.

Start free trial

Is there a setup fee?

No. Published BitLegacy plans have no setup fee. Confirm live packaging on Pricing.

Pricing

What’s the difference between Growth and Pro?

Growth is ₹999/month for up to 10 rooms — mid-tier lodging, not the entry price. Pro is ₹2,499/month for up to 20 rooms and includes Channel Manager. On Growth, Channel Manager remains a ₹1,000/month add-on. Verify room caps and annual prices on Pricing.

Pricing · Hotel software cost India

Where do I see full pricing?

Open BitLegacy Pricing for the live INR ladder by business type (hotel, Homestay, Farmhouse / Villa, resort, restaurant). Money entry pages like Hotel PMS from ₹299 summarize Starter; Pricing is the source of truth.

Pricing · Hotel PMS from ₹299 · Cost guide

Small hotels & who it’s for

What is BitLegacy?

BitLegacy Hotels is hotel management software (hotel PMS) by BitLegacy Solutions LLP (India) for independent hotels and hospitality businesses. It combines front desk, GST folio, a commission-free guest website, Channel Manager where entitled, and WhatsApp-friendly guest messaging for independent properties in India.

Product · What is a hotel PMS?

Who is BitLegacy for in India?

Independent hotels, small resorts, budget hotels, Homestays, farmhouses, cottages, restaurants, resort+restaurant properties, and owners who run a collection of independent properties under one brand (Multiproperty hub).

Small hotels software · About

Is BitLegacy suitable for a 2–5 room hotel?

Yes. Starter is built for micro hotels and guesthouses — from ₹299/month at 2 rooms, with a published ladder through 8 rooms. A 3-room property sits around ₹399/month on Starter (verify on Pricing). Growth (₹999/mo, ≤10 rooms) is mid-tier, not the entry price.

PMS for 2 rooms · Under ₹500/mo

Can I migrate from Excel / WhatsApp chaos?

Yes — that is a common starting point for independent hotels. BitLegacy replaces scattered spreadsheets and chat-only inventory with one desk, GST folio, and optional website + OTA sync. See PMS vs Excel for the honest comparison.

PMS vs Excel · How to choose hotel PMS

OTAs / Channel Manager

Does BitLegacy work with MakeMyTrip / Booking.com / Agoda / Expedia?

BitLegacy Channel Manager connects major OTAs such as MakeMyTrip, Booking.com, Agoda, Expedia, and Airbnb when entitled — confirm which channels are live for your property. Availability depends on Channel Manager connectivity. CM is not included on Starter/Growth unless you add it (or choose Pro / Pro+ / Farmhouse where included).

Channel manager · All-in-one stack

How does BitLegacy compare to free PMS tools?

Free desk tools can be right for tiny walk-in ops. BitLegacy Starter is a paid published stack from ₹299/month with website + Custom Domain + Website SEO on paid lodging plans; Channel Manager is separate on Starter. We do not claim “#1 cheapest in India.” See the free vs paid guide and Frontdesko compare for honest packaging.

Free vs paid hotel PMS · vs Frontdesko

Website / UPI & WhatsApp

Can guests book direct on my own website?

Yes. Paid lodging plans include a commission-free BitLegacy guest website and booking engine — BitLegacy does not take an OTA-style cut on those direct stays. Custom Domain and Website SEO are included on paid Hotel, Homestay, and Resort plans (and on the free Multiproperty hub brand site).

Guest website · Product

Does BitLegacy support UPI / Razorpay payments?

Yes, via Razorpay guest checkout (UPI, cards, net banking) where entitled — Paid Marketplace path or Pro-included; confirm on Pricing / Marketplace. Commission-free on BitLegacy direct stays; gateway MDR still applies. Not WhatsApp Pay-inside-chat and not zero MDR forever. Guest checkout is separate from BitLegacy SaaS subscription billing.

UPI / Razorpay booking engine · Website

How does WhatsApp messaging work (Manual Notify vs credit packs)?

Manual WhatsApp Notify is a free Marketplace install — it opens staff WhatsApp with a ready message for that booking (confirm / check-in / checkout / review). Optional WhatsApp/SMS credit packs are a separate paid path when you use pack-based messaging. Not bulk spam marketing and not an AI 24/7 booking bot unless that product is live.

WhatsApp hotel messaging · WhatsApp playbook

Homestay vs Farmhouse & Multiproperty

Homestay vs Farmhouse/Villa — which plan?

Homestay is by the room (Stay Requests, host confirm) — Homestay SKU from ₹1,000/month or Starter from ₹299 for small room counts; Custom Domain + Website SEO on paid Homestay. Farmhouse / Villa is entire-place at ₹650/month with Channel Manager included. Do not mix the SKUs.

Homestay management · Farmhouse / villa · Homestay vs farmhouse

What is the free Multiproperty hub?

A free brand hub that connects separate hotel, resort, villa, cottage, and Homestay tenants under one operator login — with a brand website (custom domain + Website SEO on the portfolio plan), Front Desk across properties, and optional shared Razorpay / messaging packs. Each property keeps its own subscription. It is not one mashed PMS login. Manager settlements is an optional ledger only (no in-app bank payout). Example: 5× Farmhouse/Villa ≈ ₹3,250/mo + hub ₹0 (verify ₹650 on Pricing).

Multiproperty hub · Hub vs multi-property PMS · Manage multiple Airbnbs

GST, Compliance & trust

Does BitLegacy handle GST folio / billing?

Yes. Desk GST-ready folios (CGST/SGST) are part of the PMS. Accounting is a separate free Marketplace unlock for a period GST register and cash P&L in INR — not multi-currency ERP and not automatic GSTR portal filing.

Hotel accounting / GST register · Product

What is Compliance Calendar (and what it is not)?

Compliance Calendar is a free Marketplace unlock for lodging that tracks license and filing due dates with reminders (trade license, fire NOC, and other catalog types). Reminders only — not legal advice and not government portal filing. It is separate from Accounting GST register.

Compliance Calendar · Accounting

Is BitLegacy related to BIT Legacy Malaysia or crypto projects?

BitLegacy Hotels is hotel PMS by BitLegacy Solutions LLP (India) — not related to BIT Legacy Sdn Bhd (Malaysia) or unrelated crypto, legacy-storage, or gaming “Bit Legacy” projects.

About · Company entity

Still comparing plans?

Open Pricing for the live ladder, or start a 60-day trial on an eligible plan.