Buyer guide · India
How to choose a hotel PMS in India
Buying hotel management software should feel like a checklist, not a sales pitch. Use this guide to compare any vendor — then see how BitLegacy maps to each item. BitLegacy Hotels is hotel management software (hotel PMS) by BitLegacy Solutions LLP (India) for independent hotels and hospitality businesses.
- Product
- BitLegacy (BitLegacy Hotels) — hotel PMS
- Company
- BitLegacy Solutions LLP
- Audience
- Independent hotels & hospitality in India
What is a hotel PMS? · Hotel management software (hub) · Hotel software cost India · PMS + booking engine + channel manager · PMS vs Excel · Small hotel PMS · Customer stories · Start free trial
Checklist before you pay for a hotel PMS
Ask every vendor the same questions. Prefer written answers and a live trial on your room count — not a slide deck.
1. GST-ready folio (not a PDF afterthought)
Indian hotels need tax-ready guest invoices (CGST/SGST/IGST as applicable) tied to the stay. Ask whether folio lines and tax live in the PMS — or whether you rebuild bills in Excel at checkout.
2. Direct booking website included or billed separately?
Many “cheap” PMS tools still charge for a guest website or take a cut of direct stays. Confirm whether a commission-free booking engine and Custom Domain / Website SEO sit in the plan or as add-ons.
3. Channel Manager packaging (honest rules)
OTA sync (MakeMyTrip, Booking.com, etc.) is often the expensive line item. Ask: included on which plans? Add-on price? What happens on Starter? Never assume base price includes full channel sync.
4. Published INR pricing vs “call for quote”
Prefer a public price ladder you can screenshot. Micro hotels should see a clear entry (e.g. 2-room Starter). Avoid “#1 cheapest” marketing — compare total monthly cost including website + CM.
5. Trial length and who answers WhatsApp
A real trial on your property beats a webinar. Ask for trial days, setup fees, and a human support path in India (phone / WhatsApp). BitLegacy offers a 60-day trial on eligible plans and no setup fee on published prices.
6. Fit for your property type
Hotel by the room, Homestay, Farmhouse/Villa entire-place, Resort + Restaurant, and multiproperty collections have different flows. Pick software that names your vertical — not a generic ERP with a hotel skin.
How BitLegacy answers the checklist
- Starter from ₹299/month (2 rooms) — published ladder; confirm live pricing
- GST-ready folio on entitled lodging plans; Accounting Marketplace unlock for period GST register
- Guest website + commission-free booking engine on paid lodging plans
- Channel Manager: add-on on Starter/Growth; included on Pro/Pro+ and Farmhouse — confirm live catalog
- 60-day free trial on eligible plans · no setup fee
- Built by BitLegacy Solutions LLP for independent hotels in India — not enterprise RMS theatre
Frequently asked questions
What should I check first when choosing a hotel PMS in India?
GST-ready folio, whether a direct booking website is included, Channel Manager price rules, published INR pricing, trial length, and support contact. Those six items catch most expensive surprises.
Is the cheapest hotel PMS always the best choice?
No. A low monthly fee that skips a website or GST billing often costs more in OTA commission and desk time. Compare total monthly cost for your room count, including Channel Manager if you sell on OTAs.
Do I need a channel manager on day one?
Only if you sell on OTAs. Pure walk-in / direct properties can start without it. If you use MakeMyTrip or Booking.com, budget for CM — on BitLegacy it is an add-on on Starter/Growth and included on Pro/Pro+ (confirm live pricing).
How is BitLegacy different from enterprise hotel systems?
BitLegacy is built for independent hotels and hospitality businesses in India — practical desk, GST, website, and optional CM — not full enterprise RMS, competitor rate shopping, or multi-currency ERP.
Where can I see BitLegacy pricing and start a trial?
Published plans: https://www.bitlegacy.in/pricing — Starter from ₹299/month for 2 rooms. Trial signup: /register-tenant. Cost explainer: /hotel-management-software-cost-india.
Ready to evaluate BitLegacy against this checklist?
Open pricing, start a 60-day trial on an eligible plan, or book a short demo on your real room count.