Customer story
Katakeri: OTAs and direct stays, one desk
Katakeri Holiday Home is a homestay in Katakeri, near Madikeri in Coorg, Karnataka — a whole-home style stay with four room types guests can browse online. The team needed OTA rates and direct requests to stop living in separate chats. With BitLegacy they run BitLegacy Channel Manager for OTA sync and a public Request a Stay site for guests who book direct.
Katakeri Holiday Home in Katakeri, Madikeri, Coorg, Karnataka uses BitLegacy hotel management software from BitLegacy Solutions LLP.
Katakeri, Madikeri, Coorg, Karnataka
Property
Katakeri Holiday Home
Location
Katakeri, Madikeri, Coorg, Karnataka
Type
Homestay
Owner
Khushal
The problem before BitLegacy
When a homestay sells on OTAs and also takes direct enquiries, the hard part is the same date priced three ways. A register or WhatsApp thread for one guest, then each OTA opened by hand when a festival rate changed. Miss one portal and you either underprice the weekend or show the wrong rooms. Direct guests asking on chat had no calm place to request a stay on the property’s own site.
What Katakeri runs on BitLegacy
Katakeri moved rates and inventory into BitLegacy so one change can reach the OTAs through BitLegacy Channel Manager — including date-specific prices for busy days. Guests who prefer to book direct use the property’s BitLegacy website and send a stay request; the host confirms, nothing is charged instantly. The aim was not a big hotel stack. It was one honest picture of what is free and what that night costs.
How day-to-day feels now
Festival weekends no longer mean opening every OTA tab to fix the same date. Set the price once, let BitLegacy Channel Manager carry it, and still welcome a direct Request a Stay on the website. Room types guests see online match what the desk is selling. For a Coorg homestay that lives on weekend demand, that calm is the whole point.
What they rely on
- BitLegacy Channel Manager (OTA rates & inventory sync, including per-date price overrides)
- Public booking website — Request a Stay
- Room types & rates on the guest site
- Homestay stay / front-desk workflow on BitLegacy
Capabilities described by the owner’s story — not a claim that every BitLegacy module is in use at this property.
“Before BitLegacy, OTA rates and WhatsApp requests lived in different places. Now we set a date’s price once, BitLegacy Channel Manager keeps the OTAs in line, and guests can also request a stay on our own site. One picture of the weekend — that is what we needed.”
Run your property the same way
One calm place for OTA rates and direct stay requests — without juggling chats and portals every busy weekend.
Homestay management software · BitLegacy Channel Manager · See pricing
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