Guest loyalty
Guest loyalty that helps small hotels win the next stay
BitLegacy Guest Loyalty rewards returning guests with a simple points-and-tiers programme — so repeats have a reason to book you again instead of shopping OTAs. Built for independent hotels and small properties. BitLegacy Hotels is hotel management software (hotel PMS) by BitLegacy Solutions LLP (India) for independent hotels and hospitality businesses.
- Product
- BitLegacy (BitLegacy Hotels) — hotel PMS
- Company
- BitLegacy Solutions LLP
- Audience
- Independent hotels & hospitality in India
Revenue tools overview · Small hotel PMS · Dynamic pricing assistant
How BitLegacy Guest Loyalty works
Turn first-time guests into repeat guests — without enterprise loyalty complexity.
Points guests can earn and redeem
Configure how spending converts to points and how points convert back to rupee value at the desk.
Tiers that recognise regulars
Bronze, silver, gold, and platinum tiers help staff see who your valued returning guests are.
Enrollment that fits your property
Run loyalty from the admin module and a public enrollment page on your property site when enabled.
Loyalty + direct bookings
Rewards work best when guests can return through your own channels — alongside your PMS and website tools.
Why independent hotels care
- Encourage repeats without a mega-chain points ecosystem
- Keep the programme simple enough for a small front desk
- Connect loyalty to the same guest record you already use
Frequently asked questions
Is this a hotel loyalty program for small hotels?
Yes. BitLegacy Guest Loyalty is designed for independent and small properties — points, tiers, and desk-friendly redemption — not airline-style coalition programmes.
Does loyalty guarantee more revenue?
No. Loyalty gives guests a reason to return. Results depend on your rates, service, and how you promote the programme. We do not claim guaranteed ROI.
Is loyalty included in every plan?
Guest Loyalty is available as a product capability / marketplace entitlement depending on your plan. See Pricing and your admin Marketplace for current inclusion.
Win the next stay
Start with BitLegacy property management, then turn on Guest Loyalty when you are ready to reward repeats.