WhatsApp Booking Confirmation & Check-in Templates for Hotels in India

Indian guests open WhatsApp. Email PDFs often sit unread. These templates are for transactional stay messages — not marketing blasts.

Product page: WhatsApp hotel booking software India · Playbook: WhatsApp for hotels.

Rules before you paste

• Use the guest number on the booking only.
• Keep tone human; no ALL-CAPS offers.
• Do not incentivise fake Google reviews.
• If you use Meta templates / credit packs later, follow approved categories and quiet hours.

1. Booking confirmation

Hi {{name}}, your stay at {{property}} is confirmed.
Check-in: {{check_in}} · Check-out: {{check_out}}
{{optional_room_or_id}}
Reply here if you need anything — see you soon.

2. Day-before check-in reminder

Hi {{name}}, reminder: check-in at {{property}} is tomorrow ({{check_in}}) from {{time}}.
Address: {{maps_or_address}}
Need early check-in? Reply and we’ll check availability.

3. After check-in (room welcome)

Welcome, {{name}} — you’re in room {{room}}.
Wi-Fi / house tips: ask reception anytime on this number.
Enjoy your stay at {{property}}.

4. Checkout thank-you + review ask

Thank you for staying with us, {{name}}.
If you enjoyed {{property}}, a quick Google review helps other travellers find us: {{review_link}}
No pressure — we’re glad you visited.

Ethical review system: Get more Google reviews.

5. Enquiry → direct booking (no OTA fee on that stay)

Hi {{name}}, for {{dates}} we have {{availability_summary}}.
Book direct here (no OTA commission on this link): {{website_booking_url}}
Or reply with questions — happy to help.

Commission-free site: guest website & booking engine. Airbnb hosts: keep OTAs for discovery — direct booking for hosts.

BitLegacy path

1. Install Manual WhatsApp Notify (free Marketplace add-on).
2. Open the reservation → prepare confirm / check-in / checkout message → Send from staff WhatsApp.
3. Put your review link in Hotel Info for checkout asks.
4. Optional: WhatsApp/SMS credit packs when you use pack-based messaging.

Start a free trial · WhatsApp software pillar.