Customer story
Besstin Hotel: front desk, rate plans, and OTA sync on one calendar
Besstin Hotel is a 10-room independent hotel in Hisar, Haryana, with six room categories from Single to Suite and the Kairos banquet hall seating up to 135 guests. The property joined BitLegacy in October 2026 to run its front desk, rate plans, and expenses from one place.
Besstin Hotel in Hisar, Haryana uses BitLegacy hotel management software from BitLegacy Solutions LLP.
Hisar, Haryana
Property
Besstin Hotel
Location
Hisar, Haryana
Rooms
10 rooms across 6 categories (Single to Suite)
Banquet hall
Kairos — seats up to 135
Joined
October 2026
The problem before BitLegacy
With six room categories, a banquet hall, and OTA bookings alongside walk-ins, the hard part is keeping one true picture of what is free. A separate OTA calendar risks double-selling a room, and rate plans across categories plus expenses tracked by hand add up to evenings of reconciling instead of running the property.
What Besstin Hotel runs on BitLegacy
Besstin Hotel runs front desk across all six room categories with rate plans per category, books the Kairos banquet hall for events up to 135 guests, and tracks expenses alongside the desk. OTA bookings from MakeMyTrip and Agoda sync through the channel manager into the same calendar as walk-ins, so the same room is never shown free in two places.
How day-to-day feels now
By the end of October 2026, Besstin Hotel had logged 30 bookings, with stays booked into February 2027. OTA and walk-in bookings sit on one calendar, rate plans keep each room category priced correctly, and expenses are tracked alongside the stays.
What they rely on
- Front desk across 6 room categories (Single to Suite)
- Rate plans by room category
- Kairos banquet hall bookings (up to 135 seats)
- Expense tracking
- OTA bookings synced through the channel manager into the same calendar as walk-ins
Capabilities described by the owner’s story — not a claim that every BitLegacy module is in use at this property.
“Walk-ins, OTA bookings and our hall are all in one place now. My staff picked it up in a day.”
Run your property the same way
Front desk across 10 rooms and six room categories, rate plans, expense tracking, and OTA bookings synced through the channel manager into the same calendar as walk-ins.
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